Outstanding services and excellent products!
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Great services. Highly recommended!
Bought for a tube and maybe a few other items. It is big enough for a 29'r tube only. That's with a little effort to get it zipped
thanks a lot for my bicycle! Just love it! I go with my son, he is also happy with his!
ASG delivers quality products and outstanding customer service!
Bravo Zulu to Andre and Peter for staying in close contact with me throughout the process. With short fused orders to move overseas, the team processed the two hard cases quickly and had them ready for pick up just in time for the travel.
The Scicon cases sell themselves, but the team absolutely made the experience that much better.
Thanks for the support! Happy riding!
I was suposed to recieve a pair of lenses, thry never sent them!!! :(
I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.
Great price. Fast delivery. Good telephone support before I ordered to help me select the right bike travel case and understand shipping costs (about $20 bucks for this product). Scicon Aerocomfort Road 3.0 TSA Travel Bag is just what I hoped for. Can't wait to travel with my bike! Glad I found the ASG store.
Okay, I flew to D.C. with my 62cm Trek Domane. It's a big bike (I am 6'7"). I ended up removing my handle bars because I just couldn't get the bag closed with them on. Just turned them sideways and all was fine. Other than that, the bag was awesome! Able to leave pedals on. Light weight. Effortless to roll through the airport. Fast and easy luggage check in at Alaska Airlines. No damage to bike. Felt well protected. Super easy. A new world of bike travel has opened up for me!
Quick and easy! Thanks
I want to return my item. Your website does not provide how to return and no answer when I emailed your company. I will protest the charge on my cc
There were a couple scrapes on the case and I still don't understand why I was charged for shipping, when you said over $100 qualifies for free shipping, no one will respond to my emails.
Appreciate the follow through and diligence by the ASG team. we ordered 2 bike cases from them that were stuck on a ship outside the port. They kept us appraised of the situation and made sure that delivery would be in time for any trips we had planned. They even gave us other options in case our needs were more urgent. The cases came in due time. I would definitely recommend this team for cycling gear purchases.
Amaizing Price !!! Service A+
Very professional and helpful. I was able to speak to a person which is very rare with online purchases.
Can't think of a better way to treat your customers. Ordered the wrong bag. They were able to take back the wrong bag and ship me a new one right away. Really responsive, friendly and helpful. Can't recommend enough.
It was super easy to do business with you thank you.