Better Way Health Reviews

2,952  Excellent
TrustScore 5 out of 5

4.9

In the Vitamin and Supplements Store category

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Reviews  2,952



Rated 5 out of 5 stars

Street Mix-Up on Address

I got notice that my order had been delivered to my mailbox but it wasn't there. I responded to the email to acknowledge that I had not received it. I got a response from Sharlene at your customer service. She called my post office and found out that it had been delivered to the right house number but the wrong street and that it was in the process of being corrected. She remained with me through the whole process to make sure that I had my order. This is the best customer experience that I have ever had! I am a lifetime customer! This customer experience was remarkable! Thank you for valuing your customer. I value your great customer service!

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Rated 5 out of 5 stars

Reply from Better Way Health

Well, this makes for a pretty nice review! Thank you for sharing your experience. We appreciate it, and we appreciate you!


Rated 5 out of 5 stars

Reply from Better Way Health

Well, thank you, Melisa! We want our customers to have an Amazing Customer Experience every time, and strive for Excellence in Everywhere! Thanks for letting us know we're on the right track!


Rated 5 out of 5 stars

I love your product

I love your product, and you are always on time shipping it, so I get it about the day before I run out. Keep up the good work.❤️👍Diane Gonzalez

Reply from Better Way Health

Diane, Thank you for the wonderful review. We love that you're taking advantage of the subscribe & save option and it's an honor to have you as a customer!


Rated 5 out of 5 stars

Easy Process

Easy process to order. Awaiting delivery

Reply from Better Way Health

Lawrence, Thank you for the 5-star review. We hope you enjoy your Beta Glucan 500 and Curcumin ES. Welcome to the Better Way Health family!


Rated 5 out of 5 stars

Thank you for handling the process so…

Thank you for handling the process so smoothly.

Reply from Better Way Health

William, it's truly my pleasure! I was happy to help when you called in the other day. I'm happy it was a smooth process, and you are a highly satisfied customer! We appreciate you, and always love talking with you.


Rated 5 out of 5 stars

Zach is always so helpful and they are…

Zach is always so helpful and they are truly a great company to deal with!

Reply from Better Way Health

What a great review, thank you, Tami! We certainly want to be a great company to deal with, and are happy to hear that your Customer Service Experiences with Zach have lead you to this conclusion!


Rated 5 out of 5 stars

Michelle was very helpful and although…

Michelle was very helpful and although we had a difficult time with me getting her e-mails she stayeed with me until I was able to make my orde. She was excellent in every way.

Reply from Better Way Health

We have goals of Excellence Everywhere, and Amazing Customer Experiences! We're thankful you reached out for help, providing Michelle with the opportunity to serve you - sticking with you until the mission was complete! Welcome to our family at Better Way Health, Rosa!


Rated 5 out of 5 stars

A great product!

I enjoy having my product come by autoship. I feel that I am taking something healthy for my body!

Reply from Better Way Health

Laurie, Thank you so much for the 5-star review and your feedback. We are so happy to hear that you're enjoying the auto-ship feature, it truly is the best way to save time and money. Thank you for choosing Better Way Health!


Rated 5 out of 5 stars

Reply from Better Way Health

Welcome to Better Way Health, Robert! We are glad to hear things are going well. Feel free to reach out anytime if you have any questions or concerns. We are always here to serve you.


Rated 4 out of 5 stars

great products but they could do better…

great products but they could do better than this

Reply from Better Way Health

Thank you so much for taking the time to leave a review, we appreciate your valuable feedback. We would love the chance to connect with you to find out how we could do better and make your experience more enjoyable. Please feel free to reach out at (800) 746-7640 or email us at Support@betterwayhealth.com


Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, efficient store. Never have a complaint when I’m shopping with them!

Reply from Better Way Health

Antonia, Thank you for the awesome feedback. It's an honor to serve you and we can't thank you enough for choosing Better Way Health!


Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
The best I have seen

Reply from Better Way Health

Wow, well thank you, Rita! What an awesome review - we love hearing you've had the most amazing customer service experiences you've ever seen! We're truly honored to serve you.


Rated 5 out of 5 stars

Very efficient

Very efficient. Always on time unless you change order.

Reply from Better Way Health

We want the Subscribe and Save Program to be just as you described! We're glad you're enjoying it's efficiency, and savings on the way!


Rated 5 out of 5 stars

Reply from Better Way Health

Thank you, Jonathan! We love when our customers reach out for help, and provide us with the opportunity to serve in whatever way we can. We're here for you!


Rated 5 out of 5 stars

Super quick service!

Super quick service. Received mine quickly.

Reply from Better Way Health

That's fantastic that your order came quickly, and you are a highly satisfied customer. We love to hear it!


Rated 5 out of 5 stars

couldn't do my order on line because my…

couldn't do my order on line because my account credentials were not accepted. but the client support called the very next day and we solve the problem right the way. the package arrived very fast, in good conditions

Reply from Better Way Health

We love talking with our customers, Doina, answering questions, and solving any challenges that may pop up on the way! When our customers call and do not leave a message, we call them back every time, to make sure no question goes left unanswered! We appreciate you, and here to serve.


Rated 5 out of 5 stars

Great service

I ordered and it's on it's way in a day.
Great service.

Reply from Better Way Health

Thank you for your order, Isara, and welcome to the family at Better Way Health! We love talking with our customers, so if you ever have any questions, please give us a call at 1-800-760-7640.