Best BMX shop online, period. I have purchased 2 bikes and lot’s of parts from them. Great in stock selection, financing available, very fast shipping! What more could you want!
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I just bought eighth or ninth bike from these guys.
I bought the Fuji Feather, held my breath and rode off. It was so good to get back on Reynolds tubing.
I am glad I discovered City Grounds.
They were very responsive when one of the tubes broke for my new bike - try shipped a replacement tire and tube
I had a very mixed experience with CG.
The negative - I found the phone customer service rep to be incredibly apathetic and rude to the point of causing me to rethink my Ebike purchase. This particular rep is likely losing a lot of money for City Grounds, and I hope they are able to correct this issue.
The positive - The warehouse staff was incredibly kind, enthusiastic and helpful when I picked up my bicycle and wanted to purchase a couple accessories while I was there. This interaction went above and beyond in customer service and I was incredibly pleased when I left with my new bike.
I am not a fan of leaving a poor review for any business, but I think the constructive criticism is very necessary for the continued success of this business.
I ordered my GT pro performer and my Mike buff fast ripper from citygrounds and all I have to say is the people were great I received my order fast and they were very knowledgeable of products that I purchased thanks
Bike is killer. Customer service was perfect.
Would buy from again anytime and I will!!
Best place to order bikes on line there is no bike store in Sacramento that can match there customer service fast shipping I also had couple of issues with bikes it wasn't there falut shipping is where bikes get damaged I had 3 bikes have issues I took pictures and they replacement parts fast i always wait for them to drop new SE bikes I'm waiting for the Quad 10 speed I seen Todd ride prototype I need that one
Purchase an open box SE BIKE for my son. It was an open box sale so we were not sure what to expect. The back came packed in its original box and it included tons of protective cardboard and foam. Delivery was less than a week from their location to Massachusetts. Couldn't be more happy, there were no scratches or dings on it.
Pinched rear tube before leaving the drive way on first ride and getting new tubes has been difficult since there unavailable from site. In hind sight I wish I had just bought from a department store.
Great site to purchase your bike
Thank u guys u guys rock city grounds baby
Quick and easy online bike purchase. Simple check out and fast shipping.
Great selection of bikes and accessories and quick shipping! The process went pretty smooth and the new bike is awesome! I will buy from City Grounds again!
Have ordered several bikes thru City Grounds, always easy, fast delivery and great customer service!
Opened box big flyer showed up quick and in perfect condition 👌
So far every purchase from city grounds and I think I’m on to my seventh 29 inch bike every single one has been top-notch shipping‘s been two to 3 days by far the best business out there keep up the hard work and people like me can continue playing!!!
My bike arrived with damage and when I contacted city grounds they said all they could do was forward the complaint to the manufacturer for a warranty claim and that it could take weeks for resolution
Bike good bike real good
City Grounds has been great with the service and delivery.