Venta Air Technologies, Inc. Reviews

1,106  Excellent
TrustScore 4.5 out of 5

4.5

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Reviews  1,106


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Rated 5 out of 5 stars

Received water treatment quick

Received water treatment quick, less than a week. Thanks much.

Reply from Venta Air Technologies, Inc.

Hello Steve,

We are happy to hear that your experience with Venta has been a pleasant one. Please feel free to contact our support team with any future inquiries.

Kindly,
Venta Air


Rated 5 out of 5 stars

This is my second Venta and I am…

This is my second Venta and I am extremely impressed so far. Nice air quality and quite easy to operate.

Reply from Venta Air Technologies, Inc.

Hello Barbara,

Thank you for the wonderful review and for choosing Venta! We are happy to hear that you are enjoying the benefits of Venta products. If any questions arise, please do not hesitate to contact our support team directly.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

The machines are like new again!

I would not have believed that the machines could be made so clean--they look like new! And when I was unable to get one of them to work, the immediate response from Venta solved the problem. Excellent service!

Reply from Venta Air Technologies, Inc.

Hello there,

Thank you kindly for the wonderful review! We are pleased to hear that you are happy with our service and support. As always, please do not hesitate to contact our support team with any future inquiries.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Easy to find, order, shipped, arrived, now in use.

I like how simple the product selection is (no options paralysis), I just order and it arrives a few days later. Easy as that.

Reply from Venta Air Technologies, Inc.

Hello Brian,

We appreciate you taking the time to leave such a wonderful review! If any questions or concerns arise, please do not hesitate to contact our support team.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Great Customer Service

We had an issue with the fan in our Venta making a loud noise. I reached out to customer service and received a response via email. Anna was great to work with and she provided several steps to take to see if we could remedy the issue. When those did not do the trick she assisted me in ordering the part that was needed to get us back in full working order. She was kind, helpful and timely in responses. Great experience and they have a great product - we have three Ventas and I don’t know what we’d do without them!

Reply from Venta Air Technologies, Inc.

Hello Rebecca,

Thank you kindly for the review! We are happy to hear that you are satisfied with both our support and our products. As always, please do not hesitate to contact our support team with any future inquiries.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Great solution for pianos

Works beautifully and arrived quickly. Wheeled platform makes cleaning a snap.

Reply from Venta Air Technologies, Inc.

Hello There,

Thank you for the review! We are happy to hear that your experience with our service and products has been a pleasant one. If any questions or concerns arise in the future, please do not hesitate to contact our support team.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

After 6 winter seasons of use my Vents…

After 6 winter seasons of use my Vents had become clogged. I found help online, but was not able to remove the connections easily. When I asked for help, I was told by email that I could mail my unit in to Vents and, for a reasonable charge, it would be cleaned and refurbished and returned to me , postage paid. Three weeks later it was received ready for more years of service. I love my Vents. It keeps my piano soundboard safe, and my chronic dry eyes comfortable. I cannot do without it!

Reply from Venta Air Technologies, Inc.

Hello Linda,

We sincerely appreciate you taking the time to leave such a wonderful review! We are happy to hear that the Ultrasonic Cleaning service met your expectations. We hope that your Venta helps you, and your musical instruments, achive optimal indoor air for years to come! As always, please do not hesitate to contact our support team with any questions.

Kind Regards,
Venta Air


Rated 3 out of 5 stars

Obscene shipping charges

The solution to keep the tank clean works well. My objection is to the $20 shipping for a $25 bottle of cleaner. If this ridiculous expense had shown up during checkout I would have bought from a 3rd party or just paid for a second bottle of solution.

Reply from Venta Air Technologies, Inc.

Hello Customer,

Thank you for your feedback. While we are unable to determine the shipping cost until we have the shipping address, we do offer free shipping within the contiguous US when you spend a minimum of $75. You may also purchase through our authorized retailers Amazon, Bed Bath & Beyond, Home Depot, or Lowe's, often with free shipping as well. Please feel free to contact us with any future inquiries.

Kindly,
Venta Air


Rated 5 out of 5 stars

I have been very happy with our Venta…

I have been very happy with our Venta Airwasher. Your bi-weekly water treatment additive and the 6 month cleaner work very well. Have had no mechanical failures as yet and we have owned it for several years.

Reply from Venta Air Technologies, Inc.

Hello Christina,

Thank you kindly for the wonderful review! We are happy to hear that you have had a pleasant experience with Venta over the years. As always, please feel free to contact our support team with any questions.

Best Regards,
Venta Air


Rated 5 out of 5 stars

This is worth every cent that I paid

This is worth every cent that I paid. Great job.

Reply from Venta Air Technologies, Inc.

Hello,

Thank you kindly for taking the time to leave such a wonderful review! We are pleased to hear that you are enjoying the benefits of your Venta. If any questions or concerns arise in the future, please do not hesitate to contact us.

Warmly,
Venta Air


Rated 5 out of 5 stars

Fast turn around time

Instead of the 4-6 week turn around time estimate, I got 11 days from drop-off at Fedex to return to my home. I have extremely hard water, but the ultrasonic cleaning made my Venta almost brand new.

Reply from Venta Air Technologies, Inc.

Hello Margaret,

Thank you for the wonderful review! We are happy to hear that you are satisfied with the Ultrasonic Cleaning service. If any questions or concerns arise in the future, please do not hesitate to contact us.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Product came guickly

Product came guickly! Thank you!

Reply from Venta Air Technologies, Inc.

Hello Karen,

Thank you kindly for the review! We are pleased to hear that your experience with Venta has been a pleasant one. Please do not hesitate to contact our support team with any future inquiries.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

The delivery was on time and efficient

The delivery was on time and efficient. Thank you.

Reply from Venta Air Technologies, Inc.

Hello Daniel,

Thank you for the review! We are happy to hear that your experience with Venta has been a pleasant one. If any questions arise, please do not hesitate to reach out.

Kindly,
Venta Air


Rated 5 out of 5 stars

LOVE IT

LOVE IT! it is quiet and efficient and helps our humidity levels immensely! So would recommend :)

Reply from Venta Air Technologies, Inc.

Hello Elizabeth,

Thank you kindly for the wonderful review! We are happy to hear that you are finding benefit from our humidifiers. Please do not hesitate to contact us with any future inquiries.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Excellent customer service!

Excellent and responsive customer service. Bravo!

Reply from Venta Air Technologies, Inc.

Hello Mark,

Thank you for the wonderful review! We are pleased to hear that you are happy with our support team. As always, please do not hesitate to contact us with any questions.

Warmly,
Venta Air


Rated 5 out of 5 stars

The best humidifier I've ever had

The best humidifier I've ever had. Runs super quiet. And no filters to change.

Reply from Venta Air Technologies, Inc.

Hello Benjamin,

Thank you kindly for the wonderful review! We are pleased to hear that you are satisfied with your humidifier. Please do not hesitate to contact our support team with any future inquiries.

Warm Regards,
Venta Air


Rated 5 out of 5 stars

Reply from Venta Air Technologies, Inc.

Hello Kevin,

We appreciate the review! We are happy to hear that your experience with our service and support has been a pleasant one. If any questions arise, please do not hesitate to contact our support team.

Warmly,
Venta Air


Rated 5 out of 5 stars

Reply from Venta Air Technologies, Inc.

Hello Mei,

Thank you for the review! We are happy to hear that your experience with Venta has been a pleasant one. If any questions arise in the future, please do not hesitate to contact our support team.

Warm Regards,
Venta Air