Mutual of Omaha Mortgage Reviews

562  Excellent
TrustScore 4.5 out of 5

4.7

In the Mortgage Lender category

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Reviews  562


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Rated 5 out of 5 stars

I received a quick response from Eddie

I received a quick response from Eddie. I received an answer to pre-qualification in one day. I will be working with Eddie in the future for my mortgage.

Reply from Mutual of Omaha Mortgage

Great to hear! Thanks for sharing, Kimberly!


Rated 5 out of 5 stars

Kristopher Stoneking doing Peoria right!

Kristopher Stoneking has been great to work with. I decided it was time to start looking for a house out of state and I happened upon his office as it was close by. By the end of the day I had approvals and pre-qualifications and was house shopping. He even found an out of state realtor for me to work with who has been fantastic. His loan team of Shayla Swallow and Cherrie Smith are excellent as well! It has been a great experience all around!

Reply from Mutual of Omaha Mortgage

Awesome! Thanks for sharing, Eric!


Rated 5 out of 5 stars

Clint was very professional but caring…

Clint was very professional but caring and patient with me and lack of knowledge in the subject. Always available to answer any of my questions and give me the best advice. Treated me as a life long friend/ family.

Reply from Mutual of Omaha Mortgage

Great to hear! Thanks for sharing, Alexa!


Rated 5 out of 5 stars

Great job

Randy has been great to work with. Reply to emails efficiently.

Reply from Mutual of Omaha Mortgage

Great to hear! Thanks for the feedback, Garett!


Rated 5 out of 5 stars

Ajani was professional and made me feel…

Ajani was professional and made me feel a lot better about a very stressful situation. I asked a million questions and he answered every single one. Super nice guy!

Reply from Mutual of Omaha Mortgage

Awesome! Thanks for your feedback!


Rated 5 out of 5 stars

Very helpful and talented agents

Tony has been very helpful in explaining how the different financing programs work and he is always quick to respond and get answers. I haven't gone under contract for anything yet but I can say that the application process and customer service have been great

Reply from Mutual of Omaha Mortgage

Great to hear! Thanks for the feedback, James!


Rated 3 out of 5 stars

I feel like the whole loan process…

I feel like the whole loan process could have been explained to me a little more. I was pre-qualified for a FHAloan. But there's also a conventional loan and being a first time home buyer I'm not sure of the difference. I just feel that a more in depth explanation would help people in my situation

Reply from Mutual of Omaha Mortgage

Thank you for your thoughtful feedback, Kizzy. We pride ourselves on education to consumers and it sounds like we fell short. We will have our loan officer explain what program you were approved for and why.


Rated 5 out of 5 stars

I have been working diligently with my…

I have been working diligently with my lender, Bonny Reynolds. I recently lost my husband who had all the credit not to mention the knowledge he had about finances. Bonny has worked so hard with me to establishing credit. In less then three months I am now ready to purchase my home. It is necessary for me to move to a ranch style home due to health issues. Thank you Mutual of Omaha and thank you, Bonny, from the bottom of my heart, for making this possible for me.

Reply from Mutual of Omaha Mortgage

We're so glad we could make that possible for you, Sherry! Thank you for sharing your experience!


Rated 5 out of 5 stars

Amazing service

Amazing service. Patrick Japaz And Mike have been nothing but amazing. Efficient, knowledgeable and openly communicating. Helpful with referring the team I needed. Look forward to future business.

Reply from Mutual of Omaha Mortgage

Great to hear! Thanks for the feedback, Jessica!


Rated 5 out of 5 stars

Mutual of Omaha is amazing!

Paul was fantastic getting me going and then I was switched to Jill due to what I was asking for and they were amazing to work with. They asked the right questions to understand me needs and know what I needed to do. They gave me all the answers and made sure I was approved to get my first home! If I could rate more than 5 stars I absolutely would!

Reply from Mutual of Omaha Mortgage

That is so great to hear! Thanks for sharing, Eric!


Rated 5 out of 5 stars

Jessie Walker did a phenomenal job…

Jessie Walker did a phenomenal job processing my refinance of my HELOC. He communicated with me almost daily, answered all my questions and completed the process from start to finish in less than 4 weeks! I couldn't be more satisfied with both Jessie and Mutual Mortgage. I hope to work with him again in the future!

Reply from Mutual of Omaha Mortgage

Wonderful! Thanks for sharing your experience, Cyndy!


Rated 5 out of 5 stars

Good day

Good day, to whom it may concern my experience was very excellent and pleasant. Everything's right on time. Thank you very much.

Reply from Mutual of Omaha Mortgage

Great! Thanks for the review, Thaddeus!